USB port dead

Faults and Technical chat for the Honda E
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davidam
Posts: 5
Joined: Mon Sep 13, 2021 7:33 pm

Post by davidam »

4 months and 5,000 miles in and found my first fault. Been using USB for CarPlay daily since day one. Yesterday it stopped working. USB port on the right is dead. Tried 2 known good cables without luck. Other port working as is the 3 pin. Dealer visit ???

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EEEE
Posts: 519
Joined: Mon Aug 16, 2021 10:33 am

Post by EEEE »

Worth checking with another device to be sure if you can.

If you have a spare hour - a full system reset could be a fix worth trying before hitting the dealer (They may well tell you to do the same anyway).
'21 e Advance - Charge Yellow - E1702RR alloys
'17 Civic Sport CVT
'00 Prelude 2.2VTi
davidam
Posts: 5
Joined: Mon Sep 13, 2021 7:33 pm

Post by davidam »

Tried other devices and different cables - no go.

Will look into the reset thanks.
ZoeDave
Posts: 146
Joined: Mon Dec 14, 2020 9:26 pm

Post by ZoeDave »

Please let us know how it goes- I've had the same problem since shortly after delivery, but as wireless works fine, it hasn't bothered me.
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londiniumperson
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Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

davidam wrote: Tue Feb 01, 2022 8:48 am 4 months and 5,000 miles in and found my first fault. Been using USB for CarPlay daily since day one. Yesterday it stopped working. USB port on the right is dead. Tried 2 known good cables without luck. Other port working as is the 3 pin. Dealer visit ???
When you say that the other port is working, do you mean for CarPlay or just power?
2022 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current
davidam
Posts: 5
Joined: Mon Sep 13, 2021 7:33 pm

Post by davidam »

Other port just supplies power - no airplay connection (by design). Havent got round to trying the reset option yet.
davidam
Posts: 5
Joined: Mon Sep 13, 2021 7:33 pm

Post by davidam »

ZoeDave wrote: Tue Feb 01, 2022 8:51 pm Please let us know how it goes- I've had the same problem since shortly after delivery, but as wireless works fine, it hasn't bothered me.
Will do
nyx
Posts: 85
Joined: Wed Sep 15, 2021 10:28 am

Post by nyx »

I had this just a few weeks into ownership. Started working again on its own a few days later. Otherwise I would have brought it to a dealership.
davidam
Posts: 5
Joined: Mon Sep 13, 2021 7:33 pm

Post by davidam »

Just did a Factory Data Reset from System menu and its working again. Many thanks.

Reset only took a few minutes. Bit of a pain setting up infotainment again but worth it.
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