Quick Plug-in charging system problem
Posted: Sat Jul 09, 2022 1:13 pm
Hello, long time reader, first time poster here.
December 2020 Honda e Advance. 13000 km driven. Imported from Germany to Finland on December 2021.
12 Volt battery replaced once on January 2022. Was not able to hold charge, and car was not able to start without a jump cables with a booster. Now with the new battery, only had the issue once after leaving the car on Accessory-mode for too long. Otherwise has been flawless.
I have been mostly charging slowly on AC, but doing fast DC charging 4-6 times before successfully. Yesterday I was charging with a 250 kW Kempower DC fast charger for 31 minutes, everything was going smoothly, car was charging as expected (30-40 kW), but when I stopped the charging with a mobile app the charge lid lights started blinking red (or orange?) rapidly. I disconnected the charging cable and thought "weird, I don't remember seeing that color before". I entered the car and started it up, immediately the following errors appeared:
- Power System Problem. Power may be reduced.
- Quick Plug-in charging system problem. Standard charging is available.
Car was running smoothly, power seemed normal. I tried several restarts, but the errors stayed.
I arrived home and connected the slow AC home charger. Car started charging normally.
The errors are still present today morning. I tried the following:
- Check fuse number 20 (10A fuse labeled "Quick charge system" from the driver's side), it was OK.
- Disconnected the 12 Volt battery briefly, somehow hoping that it would clear/reset the errors.
- Checked the Self Diagnostics Menu, but nothing was showing errors there. The "Error Codes" button is yellow though, I'm not sure if it's normally that color. But the error codes page does not show anything. Pressing the Clear button there does not do anything.
The owner's manual says that if those two errors appear simultaneously, contact service. If only the "Quick charge problem" appears, then it's something to do with the charger, and it recommends trying a different charger.
I have not yet tried DC fast charging again. Maybe I will do that today.
Any tips? I will contact Honda service on Monday if this will not resolve.
December 2020 Honda e Advance. 13000 km driven. Imported from Germany to Finland on December 2021.
12 Volt battery replaced once on January 2022. Was not able to hold charge, and car was not able to start without a jump cables with a booster. Now with the new battery, only had the issue once after leaving the car on Accessory-mode for too long. Otherwise has been flawless.
I have been mostly charging slowly on AC, but doing fast DC charging 4-6 times before successfully. Yesterday I was charging with a 250 kW Kempower DC fast charger for 31 minutes, everything was going smoothly, car was charging as expected (30-40 kW), but when I stopped the charging with a mobile app the charge lid lights started blinking red (or orange?) rapidly. I disconnected the charging cable and thought "weird, I don't remember seeing that color before". I entered the car and started it up, immediately the following errors appeared:
- Power System Problem. Power may be reduced.
- Quick Plug-in charging system problem. Standard charging is available.
Car was running smoothly, power seemed normal. I tried several restarts, but the errors stayed.
I arrived home and connected the slow AC home charger. Car started charging normally.
The errors are still present today morning. I tried the following:
- Check fuse number 20 (10A fuse labeled "Quick charge system" from the driver's side), it was OK.
- Disconnected the 12 Volt battery briefly, somehow hoping that it would clear/reset the errors.
- Checked the Self Diagnostics Menu, but nothing was showing errors there. The "Error Codes" button is yellow though, I'm not sure if it's normally that color. But the error codes page does not show anything. Pressing the Clear button there does not do anything.
The owner's manual says that if those two errors appear simultaneously, contact service. If only the "Quick charge problem" appears, then it's something to do with the charger, and it recommends trying a different charger.
I have not yet tried DC fast charging again. Maybe I will do that today.
Any tips? I will contact Honda service on Monday if this will not resolve.