Aquarium deleted

Faults and Technical chat for the Honda E
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ilBaku
Posts: 9
Joined: Thu Nov 04, 2021 12:45 pm

Post by ilBaku » Sun Oct 09, 2022 6:44 pm

Today I launched Aquarium when the message "license expired" appeared on the screen and the app was automatically deleted. I tried to reinstall it from the Honda App Center, but there are no apps available on the market. Has anyone else had the same problem as me? Any ideas to solve it?

Verone
Posts: 24
Joined: Thu Mar 24, 2022 6:52 pm

Post by Verone » Sun Oct 09, 2022 6:58 pm

I've never heard of this before from any e owner, but I know that when I take delivery of mine in January, this is one of the first things I'll be deleting myself :lol:

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Isow
Posts: 188
Joined: Sun Aug 30, 2020 6:16 pm
Location: South Manchester

Post by Isow » Mon Oct 10, 2022 10:59 am

Yes, I had the car serviced, 2 years old , and the aquarium app had disappeared when I picked the car up.
I had to re book the car in so that they could re install the aquarium software.
I hardly look at this app nowadays but I missed it when it wasn’t there.

Ste1
Posts: 11
Joined: Thu Jun 23, 2022 2:52 pm

Post by Ste1 » Tue Oct 11, 2022 8:36 pm

Would the location option have changed? I couldn't get any apps to show until I changed the location to the UK.

ilBaku
Posts: 9
Joined: Thu Nov 04, 2021 12:45 pm

Post by ilBaku » Wed Oct 12, 2022 11:29 pm

with my smartphone I went to http://globalappcenter.com , consulted my profile, the Aquarium app is purchased and with a permanent license. But nothing appears on the Honda App Center of the car. I don’t know why Italy location should be a problem.
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Mambosasa
Posts: 2
Joined: Thu Oct 13, 2022 12:09 pm

Post by Mambosasa » Thu Oct 13, 2022 12:23 pm

Hi, So, this post actually helped me as I had the same issue.

As far as I can tell, you need to:

1. Ensure that the car is connected and telematics enabled.
2. Ensure that you have an account and your app on your phone is fully configured and connected to your car.
3. After connecting your car to your mobile Wifi (seems to only work with my mobile hotspot for some reason), in your car, go to App Centre and ensure that your account is registered (enter in your email address and password
4. Once all the above is done, if the app is not on there, you will need to http://globalappcenter.com, log in using the same details, you will see your apps there, including the fish, click on purchase and click to the end. This will not charge you anything (at the moment)
5. Once done, go to your car, ensure that its on wifi, go to the app centre and you will notice that there's nothing there initially. To trigger the download, go to the profile details and change the country to your country. Do this even if you have done this before.
6. The above will then trigger a download and restore your app that you could then install.

All set!

I hope this helps you and others. I had a hard time working out what needs to be done as there's nothing online really explains what we need to do if the fish go missing :)

Enjoy!

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