My (latest) MyHonda+ problem

Faults and Technical chat for the Honda E
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bogga
Posts: 428
Joined: Wed May 20, 2020 2:41 pm

Post by bogga »

Is it just me........... anyone else seen this issue, know how it's fixed?

After entering the security code, this:

2020-10-19 16_04_17-Screenshot_20201019-122712.png - IrfanView (Zoom_ 737 x 1310).png


Then after about 2 minutes, this:

2020-10-19 16_04_44-Screenshot_20201019-122643.png - IrfanView (Zoom_ 737 x 1310).png

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Larbor
Posts: 226
Joined: Wed Aug 19, 2020 7:20 am

Post by Larbor »

Just tested, and "something went wrong". Usually this is easily fixed by logging out and in again.
Today logging in works, but loading data takes ages, and doesn't produce any results. Honda really needs to have a conversation with their IT department/supplier. Either solve it, or change team.
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Stiwaz
Posts: 27
Joined: Mon Aug 03, 2020 7:48 am

Post by Stiwaz »

My app is not working today. Get to the «working...» but never past it. Maby server is down?

Edit: im in Norway
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MattHero
Posts: 309
Joined: Fri Aug 21, 2020 2:17 pm

Post by MattHero »

Yup, I'm getting "something went wrong" too. Was working this morning, so no idea either.
2020 Advance Charge Yellow on 16s.
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sbullo
Posts: 172
Joined: Fri Jul 10, 2020 4:04 pm

Post by sbullo »

Same here, guess it's a server side issue at Honda. Good job they made the car so good, the connected services part is a total fail.
Adv. 16" Wheels
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advance2020
Posts: 485
Joined: Tue Aug 11, 2020 6:21 am
Location: SW Wiltshire
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Post by advance2020 »

Stiwaz wrote: ↑Mon Oct 19, 2020 3:14 pm My app is not working today. Get to the «working...» but never past it. Maby server is down?

Edit: im in Norway
When I was using the App yesterday, I was surprised how quickly it responded, especially passed through the "Loading your data" stage.
However prompted by your post today, I have just tried and it doesn't get passed "Loading your data" Working - so yes maybe there is a system problem (again).
Platinum White Pearl: e-driving green at last, on R17 Michelin Pilot Sport
A fan of One Pedal Driving max >>> and physical buttons
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londiniumperson
Posts: 1832
Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

I knew it was too good to last, 2 months to get it working and now dead in less than 4 days :roll:
2020 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current
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Mr_Helge
Posts: 50
Joined: Mon Oct 19, 2020 5:02 pm
Location: Stockholm, Sweden

Post by Mr_Helge »

I have the same issue (sweden) :cry:

They really need to make this more stable and a faster connection.
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milligoon
Posts: 691
Joined: Sat Aug 15, 2020 11:22 pm

Post by milligoon »

If everyone tweets Honda (as it's public) maybe their cleaner will plug the server back in ?
Ex e owner
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londiniumperson
Posts: 1832
Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

milligoon wrote: ↑Mon Oct 19, 2020 6:38 pm If everyone tweets Honda (as it's public) maybe their cleaner will plug the server back in ?
Honda UK don't give a #@?* on Twitter.
2020 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current
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