Please don't perform an update to your Sat Nav system, as described in this thread: viewtopic.php?f=11&t=802 as is will likely render it unusable.
This topic will be updated when Garmin release a confirmed fix.
*UPDATE* - As far as I can tell, this issue is now resolved. Format your USB stick and do the update. If you already updated to the broken version, Garmin Express will notify you that there are no updates available when you insert your newly initialised stick (after putting your car credentials on it again). Ignore this and click the blue 'Map Options' and then click 'Reinstall Map'
FYI: Further e-mail received. I will work on it right away!
Dear Garmin Customer,
Thank you for your patience with this investigation.
There are a couple of files that I will need you to send me, to help you as efficiently as possible.
Firstly, we require the log files from Garmin Express, please follow the steps here to retrieve this information. During this process, you will require a code. Your code is OC8DB.
We will then require for you to email me across the Garmindevice.XML file and confirmation that the above steps have been completed.
To locate the Garmindevice.XML, please do the following:
1. Connect the USB drive to the computer
2. Click Start
3. Click on Computer
4. Open the Garmin drive
5. Open the folder called Garmin
6. Can you please email me the file called GarminDevice.XML
Garmin Automotive Helpdesk
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