*GARMIN SATNAV UPDATE - FIXED UPDATE HAS RE-APPEARED - GET IT WHILE IT'S HOT!!!*

Faults and Technical chat for the Honda E
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rickwookie
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Post by rickwookie » Fri Apr 30, 2021 3:41 pm

fwiw There has been an update to Garmin Express itself (at least on Windows anyway) to version 7.5.0.0.

Sadly no update to the actual Honda e map data yet though.

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Marmite
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Post by Marmite » Tue May 18, 2021 11:05 am

Just FYI, not much update as such but follow up e-mail came just now, so we are not forgotten!?

---------------------------------------------------------------

Dear Ryoko,

I am sorry about the delay.

The engineers are working on getting a fix deployed soon I will let you know as soon as it becomes available.

Kind regards,
Tiphaine

Garmin Automotive Helpdesk
2020 e Advance : Modern Steel Metallic + blue accent :mrgreen:

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milligoon
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Post by milligoon » Tue May 18, 2021 11:45 am

Cheers for the update I was about email them this afternoon!
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SwissChris
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Post by SwissChris » Tue May 18, 2021 4:53 pm

Honestly this is not acceptable... How difficult is it to update map data? Unbelievable.

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londiniumperson
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Post by londiniumperson » Tue May 18, 2021 5:09 pm

SwissChris wrote:
Tue May 18, 2021 4:53 pm
Honestly this is not acceptable... How difficult is it to update map data? Unbelievable.
I agree with you, it should only take a couple of minutes to restore the previous version whilst they resolve the issue with latest update.
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rickwookie
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Post by rickwookie » Wed May 19, 2021 8:45 am

Definitely they should have straight away offered the previous version for downgrade so that we have at least a working system. Just leaving us in limbo while they scratch their heads is appalling.

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londiniumperson
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Post by londiniumperson » Wed May 19, 2021 10:02 am

rickwookie wrote:
Wed May 19, 2021 8:45 am
Definitely they should have straight away offered the previous version for downgrade so that we have at least a working system. Just leaving us in limbo while they scratch their heads is appalling.
Garmin & Honda are probably still arguing over who should pay to fix this.
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milligoon
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Post by milligoon » Wed May 19, 2021 2:29 pm

Given the control bugs I wonder if it was more than just the mapping?

I wonder if Honda have a less broken build they could give us?
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Marmite
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Post by Marmite » Fri May 21, 2021 1:36 pm

Snap, I have actually asked why can't we have previous version meanwhile on Tuesday. Today (Friday) just now another non-update e-mail came.

----------------------
Dear Ryoko,

I am very sorry about this situation. I have passed on your feedback. Please be assured it will be resolved as soon as possible.

Kind regards,
Tiphaine

Garmin Automotive Helpdesk
----------------------

Sigh :|
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rickwookie
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Post by rickwookie » Tue May 25, 2021 11:09 am

**Trying it now... will report back!**

2021-05-25 (1).png

2021-05-25.png

EDIT:

2021-05-25 (2).png

:roll:

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