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Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Fri Apr 30, 2021 3:41 pm
by rickwookie
fwiw There has been an update to Garmin Express itself (at least on Windows anyway) to version 7.5.0.0.

Sadly no update to the actual Honda e map data yet though.

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Tue May 18, 2021 11:05 am
by Marmite
Just FYI, not much update as such but follow up e-mail came just now, so we are not forgotten!?

---------------------------------------------------------------

Dear Ryoko,

I am sorry about the delay.

The engineers are working on getting a fix deployed soon I will let you know as soon as it becomes available.

Kind regards,
Tiphaine

Garmin Automotive Helpdesk

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Tue May 18, 2021 11:45 am
by milligoon
Cheers for the update I was about email them this afternoon!

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Tue May 18, 2021 4:53 pm
by SwissChris
Honestly this is not acceptable... How difficult is it to update map data? Unbelievable.

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Tue May 18, 2021 5:09 pm
by londiniumperson
SwissChris wrote: Tue May 18, 2021 4:53 pm Honestly this is not acceptable... How difficult is it to update map data? Unbelievable.
I agree with you, it should only take a couple of minutes to restore the previous version whilst they resolve the issue with latest update.

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Wed May 19, 2021 8:45 am
by rickwookie
Definitely they should have straight away offered the previous version for downgrade so that we have at least a working system. Just leaving us in limbo while they scratch their heads is appalling.

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Wed May 19, 2021 10:02 am
by londiniumperson
rickwookie wrote: Wed May 19, 2021 8:45 am Definitely they should have straight away offered the previous version for downgrade so that we have at least a working system. Just leaving us in limbo while they scratch their heads is appalling.
Garmin & Honda are probably still arguing over who should pay to fix this.

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Wed May 19, 2021 2:29 pm
by milligoon
Given the control bugs I wonder if it was more than just the mapping?

I wonder if Honda have a less broken build they could give us?

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Fri May 21, 2021 1:36 pm
by Marmite
Snap, I have actually asked why can't we have previous version meanwhile on Tuesday. Today (Friday) just now another non-update e-mail came.

----------------------
Dear Ryoko,

I am very sorry about this situation. I have passed on your feedback. Please be assured it will be resolved as soon as possible.

Kind regards,
Tiphaine

Garmin Automotive Helpdesk
----------------------

Sigh :|

Re: *WARNING - DO NOT PERFORM A GARMIN SATNAV UPDATE!!!*

Posted: Tue May 25, 2021 11:09 am
by rickwookie
**Trying it now... will report back!**

2021-05-25 (1).png

2021-05-25.png

EDIT:

2021-05-25 (2).png

:roll: