Honda E Forum

Android version of app still waiting phone in car phone outside on various windows with car locked, me walking around car noop logged out and in again etc

Looks like you can't have everything rest of app works fine.

Maybe my 12v battery is to strong for the digital key to work

Appreciate the suggestion! Did that already with my secondary device, and now also with both devices,
It almost looks that it is waiting for me to confirm the terms, never got an email either.
I guess that means writing to my friends @ connectedservices ...

Have to tried clicking on the arrow which I've highlighted and made sure there's nothing else to do to complete the subscription?

londiniumperson wrote: ↑Sat May 29, 2021 3:09 pm Have to tried clicking on the arrow which I've highlighted and made sure there's nothing else to do to complete the subscription?
E1590BE0-C082-4D2E-AEB8-927514DA2374~2.jpeg

I have the same problem - the small arrow only hides information about the digital key...

RAL7004 wrote: ↑Sat May 29, 2021 3:36 pm

londiniumperson wrote: ↑Sat May 29, 2021 3:09 pm Have to tried clicking on the arrow which I've highlighted and made sure there's nothing else to do to complete the subscription?
E1590BE0-C082-4D2E-AEB8-927514DA2374~2.jpeg

I have the same problem - the small arrow only hides information about the digital key...

Correct. Maybe this is a non-UK app issue?

Highanddry wrote: ↑Sat May 29, 2021 10:57 am Hmmm … am still stuck in a „Setting it up - loop“, no change over last 24 hours on that…

E1590BE0-C082-4D2E-AEB8-927514DA2374.jpeg

Same here, pending since May 27. Probably only available in the UK?

I have same issue (in uk). But also I have the dead app issue as well so maybe I’m not a good reference at this point in time.

Have you enabled the 'Activate Digital Key' under preferences?

Need a bit of info from each of us to see when it's not working if there's a common theme.
Mine is activated through the subscription and I had the email.
I am in UK.
Sony Experia 1
Android 11
My Honda+ version 5.4.3

Other features of app working.
Stuck at the setup stage can stop with tap and restart but does not finish.

Phone has notification of Honda Digital Key running in background.

It’s not present in my app, so no.