Honda core connectivity activation - anybody who was stuck, eventually got it activated?
Posted: Tue Aug 30, 2022 11:44 am
I've purchased Honda E demo car. I've successfully transferred ownership in myhonda+ app to my profile (entering pin etc.). Then I've tried activating core connectivity (I have it in Polish language, so hopefully that is how it's called in English) - I went through purchase process, got e-mail confirming my purchase and the service was stated as not active. It said to go into car, buckle seatbelt and turn on ignition for 20 mins. I did that several times - no success.
I've contacted honda support (online) and they've replied that they've set it up again and I need to re-activate.
What I observed, that in app my subscription was cancelled with status "cancelled - awaiting refund". After refund was processed, I was able to purchase the subscription again, which I did. I paid, and the subscription again showed up as "not active" (with a brief period during which it was saying something along "preparing your subscription"). I did the 20-mins-in-car procedure again, to no success. Stuck at "not active" So basically, I'm back at the beginning.
In the meantime, my other service for digital key access is active (I've activated it 2 days after the failure of core connectivity activation, and it activated almost immediately).
I've contacted Honda again, I've read the forums here and noticed many people had problems with the core connectivity, but the threads were not continued eventually.
So, the question is, does anybody here successfully went through the activation process being initially stuck on the "not active" state?
PS: the app is utter garbage in general...
I've contacted honda support (online) and they've replied that they've set it up again and I need to re-activate.
What I observed, that in app my subscription was cancelled with status "cancelled - awaiting refund". After refund was processed, I was able to purchase the subscription again, which I did. I paid, and the subscription again showed up as "not active" (with a brief period during which it was saying something along "preparing your subscription"). I did the 20-mins-in-car procedure again, to no success. Stuck at "not active" So basically, I'm back at the beginning.
In the meantime, my other service for digital key access is active (I've activated it 2 days after the failure of core connectivity activation, and it activated almost immediately).
I've contacted Honda again, I've read the forums here and noticed many people had problems with the core connectivity, but the threads were not continued eventually.
So, the question is, does anybody here successfully went through the activation process being initially stuck on the "not active" state?
PS: the app is utter garbage in general...