MyHonda+ Digital Key

Faults and Technical chat for the Honda E
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milligoon
Posts: 691
Joined: Sat Aug 15, 2020 11:22 pm

Post by milligoon »

429202115519.jpg

Android version of app still waiting phone in car phone outside on various windows with car locked, me walking around car noop logged out and in again etc

Looks like you can't have everything 😂 rest of app works fine.

Maybe my 12v battery is to strong for the digital key to work 😉
Ex e owner

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Highanddry
Posts: 85
Joined: Sat Mar 06, 2021 8:03 am

Post by Highanddry »

Appreciate the suggestion! Did that already with my secondary device, and now also with both devices,
It almost looks that it is waiting for me to confirm the terms, never got an email either.
I guess that means writing to my friends @ connectedservices ... :(
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londiniumperson
Posts: 1764
Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

Have to tried clicking on the arrow which I've highlighted and made sure there's nothing else to do to complete the subscription?

E1590BE0-C082-4D2E-AEB8-927514DA2374~2.jpeg

2022 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current
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RAL7004
Posts: 534
Joined: Wed Jan 01, 2020 8:39 pm
Location: Germany

Post by RAL7004 »

londiniumperson wrote: Sat May 29, 2021 3:09 pm Have to tried clicking on the arrow which I've highlighted and made sure there's nothing else to do to complete the subscription?
E1590BE0-C082-4D2E-AEB8-927514DA2374~2.jpeg
I have the same problem - the small arrow only hides information about the digital key...
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Highanddry
Posts: 85
Joined: Sat Mar 06, 2021 8:03 am

Post by Highanddry »

RAL7004 wrote: Sat May 29, 2021 3:36 pm
londiniumperson wrote: Sat May 29, 2021 3:09 pm Have to tried clicking on the arrow which I've highlighted and made sure there's nothing else to do to complete the subscription?
E1590BE0-C082-4D2E-AEB8-927514DA2374~2.jpeg
I have the same problem - the small arrow only hides information about the digital key...

Correct. Maybe this is a non-UK app issue?
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iHansz
Posts: 563
Joined: Fri May 22, 2020 11:32 am
Location: Utrecht, The Netherlands
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Post by iHansz »

Highanddry wrote: Sat May 29, 2021 10:57 am Hmmm … am still stuck in a „Setting it up - loop“, no change over last 24 hours on that…

E1590BE0-C082-4D2E-AEB8-927514DA2374.jpeg
Same here, pending since May 27. Probably only available in the UK?

5423F585-7C9B-4AD3-94C9-7F500EA42590.jpeg

Dutch Advance in Charge Yellow on 17"
1st registered Oct 2020
Home charger: public charging stations only
sbullo
Posts: 172
Joined: Fri Jul 10, 2020 4:04 pm

Post by sbullo »

I have same issue (in uk). But also I have the dead app issue as well so maybe I’m not a good reference at this point in time.
Adv. 16" Wheels
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londiniumperson
Posts: 1764
Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

Have you enabled the 'Activate Digital Key' under preferences?

IMG_20210529_193100.jpg

2022 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current
milligoon
Posts: 691
Joined: Sat Aug 15, 2020 11:22 pm

Post by milligoon »

Need a bit of info from each of us to see when it's not working if there's a common theme.
Mine is activated through the subscription and I had the email.
I am in UK.
Sony Experia 1
Android 11
My Honda+ version 5.4.3

Other features of app working.
Stuck at the setup stage can stop with tap and restart but does not finish.

Phone has notification of Honda Digital Key running in background.
Last edited by milligoon on Sat May 29, 2021 6:38 pm, edited 1 time in total.
Ex e owner
sbullo
Posts: 172
Joined: Fri Jul 10, 2020 4:04 pm

Post by sbullo »

It’s not present in my app, so no.
Adv. 16" Wheels
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