MyHonda+ Digital Key

Faults and Technical chat for the Honda E
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londiniumperson
Posts: 1764
Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

milligoon wrote: Sat May 29, 2021 6:36 pm Need a bit of info from each of us to see when it's not working if there's a common theme.
Mine is activated through the subscription and I had the email.
I am in UK.
Sony Experia 1
Android 11
My Honda+ version 5.4.3

Other features of app working.
Stuck at the setup stage can stop with tap and restart but does not finish.

Phone has notification of Honda Digital Key running in background.
Try a force stop of the MyHonda+ app, it fixed it for me.
2022 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current

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Highanddry
Posts: 85
Joined: Sat Mar 06, 2021 8:03 am

Post by Highanddry »

sbullo wrote: Sat May 29, 2021 6:38 pm It’s not present in my app, so no.
And same here...
First switch is Marketing one.
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iHansz
Posts: 563
Joined: Fri May 22, 2020 11:32 am
Location: Utrecht, The Netherlands
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Post by iHansz »

So, something went wrong and now it’s cancelled. 😱

FB101119-E8D9-4A63-8AE3-FE4FA36A7FFA.jpeg

Dutch Advance in Charge Yellow on 17"
1st registered Oct 2020
Home charger: public charging stations only
SwissChris
Posts: 92
Joined: Fri Sep 18, 2020 2:25 pm

Post by SwissChris »

same here, should be back soon
tcg68
Posts: 87
Joined: Mon Jan 27, 2020 7:31 pm

Post by tcg68 »

Well, I've been trying to connect the Digital Key for a few days now. I have killed the app, restarted the phone, logged out and back in, moved the car so it is in a stronger signal area and still no luck.
enesix
Posts: 19
Joined: Sat Jan 30, 2021 12:27 pm

Post by enesix »

For me the Digital Key works perfect.

Car Unlock ( i put the Original Key far away )
Car Start after sending 4 digit Key from phone to car
Car Lock

After locking the car, i was able to close an open window with the digital key app.

Sony XZ Premium, Android 9, MyHonda+ 5.4.2
2021 Advance in Premium Crystal Blue on 16`s Winter and 17`s Summer
1991 NSX
RCH
Posts: 25
Joined: Wed May 19, 2021 11:54 am

Post by RCH »

@enesix,
I have an iPhone and when pressing the start button without my key fob, it asks me to enter the PIN or use NFC, which neither works on iOS. So is the Digital Key feature only available with Android phones?

I’m afraid to cancel my Dogital Key subscription and then have to pay to re-enable it! Thanks in advance.
enesix wrote: Tue Jun 01, 2021 5:21 pm For me the Digital Key works perfect.

Car Unlock ( i put the Original Key far away )
Car Start after sending 4 digit Key from phone to car
Car Lock

After locking the car, i was able to close an open window with the digital key app.

Sony XZ Premium, Android 9, MyHonda+ 5.4.2
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londiniumperson
Posts: 1764
Joined: Fri Oct 11, 2019 2:37 pm

Post by londiniumperson »

RCH wrote: Tue Jun 01, 2021 8:59 pm @enesix,
I have an iPhone and when pressing the start button without my key fob, it asks me to enter the PIN or use NFC, which neither works on iOS. So is the Digital Key feature only available with Android phones?

I’m afraid to cancel my Dogital Key subscription and then have to pay to re-enable it! Thanks in advance.
enesix wrote: Tue Jun 01, 2021 5:21 pm For me the Digital Key works perfect.

Car Unlock ( i put the Original Key far away )
Car Start after sending 4 digit Key from phone to car
Car Lock

After locking the car, i was able to close an open window with the digital key app.

Sony XZ Premium, Android 9, MyHonda+ 5.4.2
NFC is a known feature that is not available on iOS, as for the PIN, I believed that it should work on both iOS & Android.
2022 Advance in Crystal Black Pearl on 17's - 08/2020-Current
2015 VW Tiguan (Pure White) - 04/2018-Current
1991 Honda Beat PP1 (Festival Red) - 11/2022-Current
milligoon
Posts: 691
Joined: Sat Aug 15, 2020 11:22 pm

Post by milligoon »

I have raised a query with ever so helpful connected services chappies, I'll let you know if they get back with anything useful, mine is still ignoring my car or is it the otherway around? Rest of the app works fine.
Ex e owner
Larbor
Posts: 226
Joined: Wed Aug 19, 2020 7:20 am

Post by Larbor »

RCH wrote: Tue Jun 01, 2021 8:59 pm @enesix,
I have an iPhone and when pressing the start button without my key fob, it asks me to enter the PIN or use NFC, which neither works on iOS. So is the Digital Key feature only available with Android phones?

I’m afraid to cancel my Dogital Key subscription and then have to pay to re-enable it! Thanks in advance.
enesix wrote: Tue Jun 01, 2021 5:21 pm For me the Digital Key works perfect.

Car Unlock ( i put the Original Key far away )
Car Start after sending 4 digit Key from phone to car
Car Lock

After locking the car, i was able to close an open window with the digital key app.

Sony XZ Premium, Android 9, MyHonda+ 5.4.2
Did the pin not show up on your dash? It does for me when I enter with digital key.
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