Warrantee Claims
Posted: Fri Apr 15, 2022 9:19 am
I'm starting this new topic to help collect data from anyone who has made a successful warrantee claim, via their Dealer. Mainly to help others, but also to build up some stats. Honda UK (and Europe) will know what is going wrong with our cars, but we need to know as well. And please stay on topic here. Don't add minor gripes. You can chat elsewhere.
1. 12V battery replaced
This is most likely the most significant issue so far, and the one I am most interested to learn more about. I have “struggled” since Dec 2021 to get my 12V to hold a good State of Charge, and it was only once I installed a Battery Monitor that I could really understand what was going on. Measuring Voltage only does not give you the full picture. I have owned since 06 Aug 2020 now at 13250 miles.
So if you have had to get your 12V replaced, please add your comments. We only want to hear from those who have suffered, and may be close to making a similar claim.
A sick 12V is a nightmare.
So far I know:-
Joolsdc - had 12V replaced very early, because Dealer killed it during attempts to get eSIM connected to MyHonda+ app
Malcs - has reported 12V battery failure here. viewtopic.php?f=8&t=1176&p=12557#p12557
Aphylotus - reported here Dec 09, 2020 that his 12V died after only 600km 3 weeks. “Charging of 12V Battery” search.php?author_id=283&sr=posts
Abbe - she has also had her 12V replaced recently viewtopic.php?f=8&t=1180
There is a pattern building up here.
2. Keyless Remote Sensor in Door pillar
I have had this replaced March 2022* 12474 miles, and I know Joolsdc has.
Others have reported faults, and maybe lived with it
*warning symbol first appeared Feb 2021. Had Dealer “reset” and it was OK until 2022.
Note: if you do have it replaced, ensure your Dealer requests a new Black Glass panel, that they have to remove from Drivers door pillar. It can't be replaced, so needs a NEW PART in addition to Sensor, and this was not specified by Honda UK procedure.
Please add comment, if you have had Sensor replaced. Mileage, kilometres, age.
1. 12V battery replaced
This is most likely the most significant issue so far, and the one I am most interested to learn more about. I have “struggled” since Dec 2021 to get my 12V to hold a good State of Charge, and it was only once I installed a Battery Monitor that I could really understand what was going on. Measuring Voltage only does not give you the full picture. I have owned since 06 Aug 2020 now at 13250 miles.
So if you have had to get your 12V replaced, please add your comments. We only want to hear from those who have suffered, and may be close to making a similar claim.
A sick 12V is a nightmare.
So far I know:-
Joolsdc - had 12V replaced very early, because Dealer killed it during attempts to get eSIM connected to MyHonda+ app
Malcs - has reported 12V battery failure here. viewtopic.php?f=8&t=1176&p=12557#p12557
Aphylotus - reported here Dec 09, 2020 that his 12V died after only 600km 3 weeks. “Charging of 12V Battery” search.php?author_id=283&sr=posts
Abbe - she has also had her 12V replaced recently viewtopic.php?f=8&t=1180
There is a pattern building up here.
2. Keyless Remote Sensor in Door pillar
I have had this replaced March 2022* 12474 miles, and I know Joolsdc has.
Others have reported faults, and maybe lived with it
*warning symbol first appeared Feb 2021. Had Dealer “reset” and it was OK until 2022.
Note: if you do have it replaced, ensure your Dealer requests a new Black Glass panel, that they have to remove from Drivers door pillar. It can't be replaced, so needs a NEW PART in addition to Sensor, and this was not specified by Honda UK procedure.
Please add comment, if you have had Sensor replaced. Mileage, kilometres, age.