Anyone ordered?

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rickwookie
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Anyone ordered?

Post by rickwookie » Thu Sep 12, 2019 2:28 am

So, has anyone placed an order for the Honda e yet?

Sent local dealer a contact message on their website, but not had a response so far.

I have to say, I'm not blown away with the process so far. Considering Honda have been sitting on our £800 for months, I thought that they would contact us to get the ball rolling, not that we'd have to chase down our local dealer ourselves. :(

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Re: Anyone ordered?

Post by Rob » Fri Sep 13, 2019 2:02 pm

I would have thought they would be getting in touch with you, that's just good customer service in any event, but I suspect the dealers don't have a clue on the car yet!

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Re: Anyone ordered?

Post by rickwookie » Fri Sep 13, 2019 4:21 pm

Honda UK automatically sent out the "invite" to log into our online account and place an order. That just instructs you to search for and contact your nearest Honda dealer. When I chased them up on the phone yesterday, they were totally unaware that the Frankfurt launch had already occurred and said they would make contact again mid October! :roll:

Two calls to Honda UK today (with unfulfilled promises of "we'll call you back) hasn't got us any closer to being able to progress this. :(

I wonder how much of a delivery delay we'll have as each day passes and we're further down the list with being able to get our order in?

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Re: Anyone ordered?

Post by DaveD62 » Mon Sep 16, 2019 1:51 am

Was this in high demand or something? I didn't know there was an actual issue with buying one but I was seeing others complain on another site and I am beginning to think that maybe they underestimated the amount to make?

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Re: Anyone ordered?

Post by rickwookie » Mon Sep 16, 2019 12:41 pm

DaveD62 wrote:
Mon Sep 16, 2019 1:51 am
Was this in high demand or something? I didn't know there was an actual issue with buying one but I was seeing others complain on another site and I am beginning to think that maybe they underestimated the amount to make?
It was more Honda opening the order book without making sure all the franchised dealers were fully prepared. We went in to the dealer in person at the weekend and got the order going.

Wayneski
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Re: Anyone ordered?

Post by Wayneski » Tue Sep 17, 2019 3:29 pm

Hello all,

Just joined lol
Reserved mine in August and ordered today from Honda Worcester.
Quite funny as they were pretty clueless as they had only just got the info themselves!!
Car not on the system properly so with the help of the sales manager and business manager we got it done!
Platinum white advanced. Hopefully March delivery so I can give back my leaf.

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Re: Anyone ordered?

Post by rickwookie » Wed Sep 18, 2019 8:26 am

Hey, another member!

That sounds just like my experience. We went through all the instructions on screen step by step with the dealer, as it was their first time.

Did you see the chart of the order/delivery windows? Are you still in the P1 2020 slot for delivery (April-June)?

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Re: Anyone ordered?

Post by Rob » Thu Sep 19, 2019 11:10 am

Wayneski wrote:
Tue Sep 17, 2019 3:29 pm
Hello all,

Just joined lol
Reserved mine in August and ordered today from Honda Worcester.
Quite funny as they were pretty clueless as they had only just got the info themselves!!
Car not on the system properly so with the help of the sales manager and business manager we got it done!
Platinum white advanced. Hopefully March delivery so I can give back my leaf.
Welcome to the forum!

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